Oh man, it's been one of those days that's good all in all but there are moments when you just want to rip your hair out and once that's gone you move on to the eyelashes. We're being asked to improve our numbers (well, I am) and bring down the time on the phone, which is fair enough. But. How can you make that happen when the equipment you're given to work with is nothing but shit. The fax machine is out of order and "someone might come and have a look at it today". The printer is not sorted out to print certain documents - always urgent - and of course you're in desperate need of all those pieces of shit during that call when the customer is screaming bloody murder on the other end... and we had a workshop meeting today and I don't like those.
Anyway, it's raining here and not particular warm for being June - and my parents have had 29C today and the dogs have been lying in the little garden fountain all day... No, am not jealous at all! *rolling my eyes*
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